this is Dreamcatcher’s fanclub representative.
Thank you InSomnias for your love and interests,
We would like to inform you about the support notice, so please check the following details below.
*DELIVERY ADDRESS NOTICE
- Address: (06097) 서울특별시 강남구 선릉로 112길 8
(Postal code : 06097) 8, Seolleung-ro 112-gil, Gangnam-gu, Seoul, Republic of Korea
- Addressee: 드림캐쳐 000
Dreamcatcher 000 (Name of Member)
*FAN LETTER & GIFT
- Fan letters can be sent at any time, but payment on delivery is not allowed. (Those with Payment on delivery will be sent back).
- Please write the name of the member who the letter/gift is meant for on the envelope or box correctly.
- Fan letters as well as gifts are not accepted on public holidays and weekends. On weekdays they can be accepted before 7pm.
- Letters/gifts with payment on delivery and EMS where custom charges are incurred will not be accepted, they will be returned or disposed of.
- Gifts sent during official events (birthday, debut anniversary etc.) by courier/delivery services will need an e-mail in accordance with the support form. We are not responsible for the gifts and support which are sent without prior application and consultation.
- Delivering fan letters and gifts to the members directly during commuting is not allowed, please pass them to the on-site staff.
- All fan letters and gifts will be delivered to the members safely.
- Only support that has been discussed in advance can be delivered to the company directly.
- Schedules where support is accepted: music broadcasts, radio shows, concerts, official events (birthday, debut anniversary etc.)
- Schedules where support is unacceptable: unofficial schedules, festivals, etc (separate information will be provided for inquiries via e-mail)
*Due to Covid-19, support for music broadcasts is not available for the time being.
Please send an e-mail (email@example.com) according to the form below.
EMAIL SUBJECT: [Dreamcatcher Support] Date of Support /Name of Representative/ Name of official event or schedule
Ex) [Dreamcatcher Support] YYMMDD/XXXXXX/000 Birthday Support or MCountdown Lunchbox Support
- Date/time of delivery
- Name/phone number of representative:
- Name of member receiving the support:
- Delivery method: On-site/To the company directly or quick delivery, parcel service
- Support articles : (Do not fill in ‘kind of, others, etc’ , please specify in detail.)
*NOTICE BEFORE SUPPORT
- Please contact us at least three days in advance before the scheduled day. (for custom in-ear support, you can apply in advance regardless of the application period.)
- If you send support as a team, only one representative should communicate with the person in-charge.
- Items that are not mentioned in the support form may be difficult to deliver
- When delivering support, separate certification cannot be requested from the on-site staff.
- Birthday and Anniversary wreaths are not allowed (There is no space available to be placed in the company)
- For food support, only one team can send in support per schedule.
(However, in the case of a long-running schedule, additional support is possible)
- For food support, please be careful not to spoil the food.
- As containers are difficult to return, please use disposable containers.
We ask for InSomnias’ cooperation.
Source: Original fancafe post (180403 version + update 190320 + update 210419)